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Custom Colour Set
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67 709 Verified Client Reviews |
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Dark and barely redThe color was better than last time, but it was still a little too dark. It also was missing the red highlights in the intensity I had hoped for. 0 of 0 people found this review helpful. Did you? |
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Easy-peazyClick, click, click to choose your color! Gets to you in time! Easy to use and apply and you don’t get a crazy what?! color, you get a nice blend and great fresh hair color. I just wish it would not dry my hair as much. I’ll ask them what to use so it stays soft and hydrated longer. Also I wish someone would call us when we change a color a little so we get real help; what we think is probably not really possible with a click, it can be confusing from the color we have to one we dream:) Thank you! Way to have your beautiful hair through pandemic and not only. 0 of 0 people found this review helpful. Did you? |
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Much less damagingMy hair feels so much better than drugstore color but I have to say, I find the color to be a little flat. 0 of 0 people found this review helpful. Did you? |
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Dyed my hair today and very disappointedHi, I have dyed my hair today and I am very disappointed as it is very flat colour, no shine. I have been using this colour for a long time now but feel something is quite wrong with the dye I’ve used today. I look forward to hearing from you soon Thank you Susan 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan A.- We appreciate your feedback here at eSalon! We are so sorry to hear that you were not happy with the outcome of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Dark Blonde?When the color faded, my hair had a red tint at the root line 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela- We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Not for meEasy to use i just didn't like my colour. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn K. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, however we are pleased to know that you found it efficient to use. We appreciate you taking the time to try it out, and to share your experience with us. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |
It turned out much too dark. Please do not send any more mixes.I will need to work with someone to figure out how to resolve. the mixture is not working for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracey- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Not enough colorI have long thick hair which I’ve said numerous times, can someone let me know how to cancel these? I have half my hair dyed missed a large area and ends are not the same color by far. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMegan- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great loved itWish the color would stay longer on my gray hairs . Seems to not last as long as rest of color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiana- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not GreatVery upset, I will never use this product again! I waste of time and money. Extremely dissatisfied. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBridget- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |