|
Custom Colour Set
|
67 709 Verified Client Reviews |
|
Sort by: |
|
Color turned out the way I totally did't wantThe problem I had at the beginning was that my hair looked dark brown almost black when in the dark but I didn’t like that it hinted reddish tones In the ends when in the light. I expressed this to colorist that I was looking more of a neutral instead of a hint of reddish when in the light. But the color she formulated turned reddish not only in the ends but also on my roots/ grays. Ended up buying hair dye at Sally's beauty supply to correct it. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJanithza- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color SetDidn't realize this set with 1 bottle was different than the previous set I received that had 2 bottles. I put the color over all my hair & was disappointed to see dark brown rather than red/copper. I think the instructions could have been more clear with regards to making sure I did roots only. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJulie- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Chemical smellBad smell. Not the color I wanted 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMarlene- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The color didn’t work for meMy color turned out kinda copper, sorta brassy. I really really wanted medium ashy violet. It did maintain my old highlights, so that’s really cool! It doesn’t look like you dipped your head in paint, like at home dyes do. It’s the best at home dye I’ve done... I’m just not a fan of this color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMackenzie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Easy to useLoved the whole process Haven't used permanent color for the last few years and wanted to go this a try. Love it. My hair is so soft and shiny cant wait for my next shipment 0 of 0 people found this review helpful. Did you? |
|
Great colorI wanted a color adjustment and the result was great just what I wanted. 0 of 0 people found this review helpful. Did you? |
|
Like it, Love it, Want to have some more of it!The color is just right, exactly how I explained it to the gals! 0 of 0 people found this review helpful. Did you? |
|
I love the adjusted color!Thanks for the adjusted color and instructions. I'm extremely pleased. 0 of 0 people found this review helpful. Did you? |
|
GREAT COLORI love the color and shine of my hair. It is more golden than I usually wear but I am really happy with it. I have gotten numerous compliments. Thank you so much! 0 of 0 people found this review helpful. Did you? |
|
Hair colourVery good colour. Excellent product and service from the team Will use for the foreseeable future. Mitzi. Lunn 0 of 0 people found this review helpful. Did you? |