67 709 Verified Client Reviews |
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greatworks well on my greys 0 of 0 people found this review helpful. Did you? |
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Revised color is perfect!I took a chance with ordering. While the first color was just a little bit too red, the revised color is perfect. They listened to my concern after the first time and changed the color perfectly. I can’t tell the difference between this color and what I received at my former salon. I saved money with this purchase by not having my hair done professionally (which is still allowed where I live). I am just not ready to go gray yet and this makes it easy, especially during the pandemic. 0 of 0 people found this review helpful. Did you? |
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Excellent haircolorMy hair color formula is very good. I need more experience in applying the formula. It’s difficult to avoid coloring the ends, which ends up darker than roots. 0 of 0 people found this review helpful. Did you? |
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Copper RedI found the color to be a bit too much copper red, lacking a bit of light brown and golden highlights. After I applied a light brown with golden highlights it is beautiful ! I am not quite certain how to explain the color to you. As it is now.. I have a coppery-brown with gold highlights. I appear to have fuller head of hair and not translucent at the hairline. As I will be having a Perm in 2 weeks I will not be requesting any color at this time. Thank you for your help. Elizabeth P. Cain 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
past hair colorlove the convenience of ordering from you....but I have not gotten nor used the very last order or change in color that was made....when I get the latest order and newer mixture I will let you know how it does....thanks 0 of 0 people found this review helpful. Did you? |
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Really worksUp until March I was paying for drugstore hair color. What a mistake! Since then I have been buying hair color from salon and it takes away all of the white! Thank goodness! 0 of 0 people found this review helpful. Did you? |
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Love itEven if I'm super clumsy and doing my own color is not my favorite, this process is super easy and doable. 0 of 0 people found this review helpful. Did you? |
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seems goodI still think the light color in back at the crown is quite light but okay for now. The tint rinse really added to the color. 0 of 0 people found this review helpful. Did you? |
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Liked the color...Liked the color. Hair is soft and shiny. Although, I'm bummed because the color still fades after a week. This is my 3rd customized color and have the same issue every order. I've followed instructions, so not sure if I should continue with subscription. 0 of 0 people found this review helpful. Did you? |
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Way too dark...again!The first order I received was great. It turned out beautifully! Since then, I have had two orders in which both have been too dark. The last one was dark and when I explained this to my colorist she claimed it was the same mix, so she said she would alter it a bit to make it lighter this time. Well, this time it is so freaking dark that I am do mad! I think I am going to cancel and find another company to get my haircolor from. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKasi - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |