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Custom Colour Set
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67 669 Verified Client Reviews |
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Not for meMy hair turned orange not for me please make sure I don’t get any more products of any auto ship. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSheryl - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Perfect colorThis is the perfect color to match my natural color! 0 of 0 people found this review helpful. Did you? |
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Dark blonde??If you mixed dark blonde for me, I’ll eat my hat! It is medium/dark brown. It’s not what I wanted. I told you I had been using different blonde shades. I will not be using esalon again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarleen- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
too darkdidn't love the color 0 of 0 people found this review helpful. Did you? |
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Yep super brassy and white hair redI’m at a loss. I was very specific and what I said my problems were. I was very hopeful. Once again, yes, the brown and the light and brown from the sun came out a beautiful, dark, medium hash brown any hairs that were white, even softened beforehand and developer applied beforehand to open the pores and left it. Sit on longer as instructed for the white hair. Yep red! 👎I’d like my money back, but I’m certainly not getting any more. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKeli - We’re so sorry to hear that you were disappointed by the results of your color application and it was too red. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Changed hair colorI ordered 8n summer blonde to go from dark 🔵 blonde to a lighter blonde, I ended up with dark blonde with reddish tint, it darkened my hair color not lightened it!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t work and no response from eSalon despite 2 messagesI sent clear pics of my hair and the product I received didn’t work. I messaged them twice and had no response. Customer service is not good enough 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRianna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Perfect!!I really like my personal color specialist! My hair has never been better! 2 of 2 people found this review helpful. Did you? |
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Amazing!I got exactly what I asked for! Couldn’t be happier with my hair! You saved my confidence!! 1 of 1 people found this review helpful. Did you? |
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Better than the salonI really liked the color and quality 1 of 1 people found this review helpful. Did you? |