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Custom Colour Set
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67 686 Verified Client Reviews |
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Easy to doBeing my first time ever dying my own hair, the instructions were easy to follow, and the results were great, for a fraction of the price I pay at the salon. 0 of 0 people found this review helpful. Did you? |
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Lovely ColourGreat colour just what I wanted. Clear instructions, turned out perfectly. Did not damage my hair, it’s smoother and shiny. 0 of 0 people found this review helpful. Did you? |
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ColourFab service, great colour and any problems dealt with quickly and efficiently. 0 of 0 people found this review helpful. Did you? |
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AwesomeBeen using esalon for years, love the personalized color and hair care products. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelinda - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your customized eSalon color and hair care products! We look forward to the next opportunity to delight you! |
ColoringI can do it myself. Not complicated 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Need color change!I still need to go lighter to try to be more my natural color. I don’t see any opportunity to request changes anywhere as I have before... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Minimum grey coverage. And patchyMinimum grey coverage. Patchy. I asked for a colour every 4 weeks. First order I paid £9 for, I received a roots and a length bottles so 2 bottles of colour formula. Having asked for it every 4 weeks I expected the same. Second order was £25.99 I received 1 bottle of length refresher. So what about my grey roots this month I’m suppose to just leave them?? Truely not worth it for a bottle with your name on the front 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDaniela T. - Thank you for reaching out! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! Also, I would like to inform you that there are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Color did not stay in hairThe color for my second fill did not even stay in my hair. After one wash my roots are almost basically bare and the rest is spotting. Not very happy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTrisha - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great color but not long enoughThe color was beautiful but the only thing I can say negative about is that it doesn’t last long. I color my hair 10 days ago and you can already see my grays very noticeable. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYadira - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Verdict still out/ I still have hope in trying.I would like my color to be more vibrant. The end color that was meant to add a variant did not at all. I did not see the difference in color at all for my ends. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCrystal - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |