I am naturally a coppery redhead, but as I have gotten older my colour has faded to more of a dark blonde. Every month or so, I dye it a bright copper colour from the pharmacy, but the vibrancy fades within a week and my roots grow through pretty quickly as well. I tried this for the first time today (I am about 2 weeks away from dying my hair for the first time with the eSalon colour). It smelled gorgeous and applied really well. My hair felt a little dry and stiff after I had rinsed it but the finished result was shiney and brighter hair (which still looked natural). I look forward to seeing if the vibrancy increases next time I use it.
Keeps my hair looking bright red for so much longer, only issue is it runs out of the bottle quickly so sometimes I get more product than I actually need other than that amazing product.
This stuff was completely different than I expected -- but not in a bad way. I was expecting for this to be an after-the-shower kind of gel of some sort but you do use this in the shower. It goes on between shampooing and conditioning. When I went to squirt it out I was super surprised that it is pretty liquidy -- so just e aware of that before you squeeze too hard or something. Once you run it through your hair it thickens which is weird but kind of cool. I soon realized it was similar to a 2 in 1 kind of mixture. It got very soapy but when I rinsed it out my hair felt very smooth.
7 of 10 people found this review helpful. Did you?
I like the coverage of this product, but I dont really like the mess. Around my fingernails get discolored. I guess if I used gloves it would be fine, but that seems like a lot of work to wash my hair. Maybe that would be worth the coverage I get from using it. Overall I like it and recommend it.
Did not give this a full five star rating as I ordered a color too light to make a difference in my hair. Will rate again when I receive a correct color
I have to combine this with red to try to get auburn tone. Still not exactly what I am looking for. This is a great product, so I wish you would expand the shades you offer, specifically an auburn tone
Red/copper tints always seem to fade more quickly - I've been wishing for something to lift and renew the vibrancy of my colour between treatments - now I only know it's time to do it by the roots (which aren't as starkly different either!)
Dana - We're truly sorry that our [product name] did not provide the experience you expected. Upon reviewing your profile, we see we were able to help you find a product that you love. We hope to continue helping you find hair perfection!
POSTED BY:
Dorothy R.
11 March 2016
Refresh
Reviewed Colour: Purple
POSTED BY:
Dorothy R.
11 March 2016
As the color got a bit dull, this foaming tint gave it new life. Made the color look fresh again.
Delia - Thank you for your feedback. We apologize for the disappointing experience you had with our color enhancing treatment. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
Janene- We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kerri C.
24 May 2026
not worth it
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Kerri C.
24 May 2026
unless I used it wrong, it doesn't color gray spots
Kerri - We're truly sorry that our Tint Rinse did not work as you expected. We have reached out to you via email. Keep an eye on your inbox for more details.
Keli - We're truly sorry that the Tint Rinse did not remove the red tones in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Adriana L.
4 May 2026
Did not work
Reviewed Colour: Red Neutraliser
POSTED BY:
Adriana L.
4 May 2026
It actually made my hair have more red and copper undertones instead of neutralizing it. I just don't like this product. It also affected the texture of my hair, not better.
Adriana - We're truly sorry that the Tint Rinse (Red Neutralizer) did not neutralize the red tones in your hair. We have reached out to you via email - keep an eye on your inbox for more details.
POSTED BY:
Maria A.
1 May 2026
Ordered on accident
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Maria A.
1 May 2026
I did not mean to order this product especially Red. Please remove from my account
Maria - We're truly sorry that you did not mean to purchase the Tint Rinse Soft Red Neutralizer. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
Linda N.
13 April 2026
Terrible
Reviewed Colour: Red
POSTED BY:
Linda N.
13 April 2026
This gave me pink streaks in my hair, I’m praying it will wash out with my next shampoo!
Linda - We're truly sorry that our Tint Rinse gave pink streaks in your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Lynda- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Wendy K.
24 March 2026
Nada
Reviewed Colour: Light Brunette
POSTED BY:
Wendy K.
24 March 2026
My hair felt so dry after rinsing this out. Is it supposed to cover grey? It did not.
Wendy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Mary G.
22 March 2026
Tint rinse formula change
Reviewed Colour: Golden
POSTED BY:
Mary G.
22 March 2026
Last one I ordered has a much thicker formula. I needed to use a lot more to get a lather. Prefer the previous formula.
Mary- We're truly sorry that our Tint Rinse did not provide the same experience that you were expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Fiona W.
17 March 2026
Strong colour
Reviewed Colour: Mahogany Copper
POSTED BY:
Fiona W.
17 March 2026
Came out very dark, to dark for me have spent the last month trying to wash it out.
Hello Fiona,
We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Kim W.
5 March 2026
Would not lather in.
Reviewed Colour: Copper
POSTED BY:
Kim W.
5 March 2026
I tried this rinse recently and I was really excited about it. However, it would not seem lather into my hair at all. Which means that it does not distribute throughout the hair. There did not seem to be a difference in how it came out either. I would not really recommend this product. But I do love the hair color services that this brand offers. I recommend it to someone almost weekly.
Kim - We're truly sorry that our Copper Tint Rinse did not provide the lather and tone you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Louise - We’re sorry to hear that our Tint Rinse did not meet your expectations. We truly appreciate your feedback, as it helps us continue improving our products.
Thank you for taking the time to share your thoughts.
Esther - We're truly sorry that our Tint Rinse (Golden) did not provide your color with warm golden tones as you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Amanda G.
1 February 2026
Didn’t see a difference
Reviewed Colour: Golden
POSTED BY:
Amanda G.
1 February 2026
Didn’t see any difference in hair colour. Does make hair feel soft though
Amanda -We are glad to hear that theTint Rinse (Golden) left your hair feeling soft. We are sorry that you did not notice a difference in your hair color, as this is not the experience we want for our clients.
We have reached out to you via email to see how we can help remedy this in line with our Satisfaction Guarantee.
Please keep an eye on your inbox for more details.
POSTED BY:
Diane J.
29 January 2026
Solid Product, but not good packaging
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Diane J.
29 January 2026
The first time I received this, and used it, I lost a handful of product because of the top. I wrote in and suggested that they change this to a squeeze type tube, so as to not lose/waste the product. I was thanked, but nothing has changed...so I have since removedthis from my repeat order. If packaging is change, I may think about adding it back.
Diane - We're sorry to hear that you do not like the Tint Rinse container. We appreciate your feedback, as it helps us continue to improve our products and have passed it over to the team to consider. Thanks again for sharing.
POSTED BY:
Reanne L.
19 January 2026
PLEASE BRING BACK THE OLD FORMULATION 🙏
Reviewed Colour: Golden
POSTED BY:
Reanne L.
19 January 2026
I just received the new tint rinse and it no longer has the amazing smell and didn't deposit color to my highlights as well I am officially in mourning 😢
Reanne - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Toni V.
16 January 2026
Nope
Reviewed Colour: Light Brunette
POSTED BY:
Toni V.
16 January 2026
I really didn’t care for this. It made my color look cartoonish. I’ve tried other colors and honestly I’ve hated all of them. Just really fake looking.
Toni - We're truly sorry that our Tint Rinse - copper was not what you expected. We have reached out to you via email so, keep an eye on your inbox for more details.
Victoria J. - Thank you for your feedback! We apologize that our Tint Rinse Golden has not given you the best experience. We value every customer, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details.
POSTED BY:
Teresa K.
24 October 2025
Waste of Money
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Teresa K.
24 October 2025
This did absolutely nothing. My hair felt like straw after using it and the color did not change at all.
Hello Teresa,
We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Gina S.
5 October 2025
Not what I thought it was
Reviewed Colour: Golden Mahogany
POSTED BY:
Gina S.
5 October 2025
I thought it was more of a permanent color that would help in between my colors. It did teach me to do more review before purchasing something I did not know enough about. It was added to my regular color box for quite some time, because I kept forgetting to remove it. I did finally remember to remove it and everything was fine from then on.
Gina - We’re truly sorry that our Tinted Love did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Leah H.
2 October 2025
Did not work
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Leah H.
2 October 2025
I used the tint rinse after coloring my hair and ash brown to get the red tones out and my hair is now even more copper red than it was before I dyed it! This tint did nothing for my hair.
Leah - We're truly sorry that our Tint Rinse (Soft Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kelsey C.
25 September 2025
No change
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Kelsey C.
25 September 2025
I had orange roots after using the all over color. Esalon instructed me to order this and it made no difference to my hair.
Hello Kelsey,
We're truly sorry that our Tint Rinse (Blonde Neutralizer) did not provide the neutralization that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Maneesha I.
2 September 2025
It's a disaster
Reviewed Colour: Red
POSTED BY:
Maneesha I.
2 September 2025
Please never buy if you want to refresh your hair colour.
It's nowhere close to the aura hair mask.
It's pure evil.
Hello Maneesha,
We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Dena H.
17 August 2025
Helps To Hide my roots!
Reviewed Colour: Dark Brunette
POSTED BY:
Dena H.
17 August 2025
Using this has helped my roots not to show so much when they are starting to show my gray hair. What I don't like is how watery this product is. You end up losing half the product to the shower floor! They should instruct to pour your amount your wanting to use in a hair dyeing bottle, and apply in front of a mirror. Otherwise, it's all going to go everywhere!
Hello Dena,
We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! Please be on the lookout for an additional email from one of our Color Experts.
POSTED BY:
Dena H.
17 August 2025
Didn't like
Reviewed Colour: Golden Mahogany
POSTED BY:
Dena H.
17 August 2025
I didn't like. It didn't the color or how it turned out.
Hello Dena,
We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Hello Michelle,
We're truly sorry that our Tint Rinse (Light Brunette) did not provide the color retouch that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Hannah B.
7 August 2025
Not really worth the buy
Reviewed Colour: Copper
POSTED BY:
Hannah B.
7 August 2025
Tried it and ended up not really needing it. Makes the hair dry and didn't do much for the color
We're truly sorry that our Tint Rinse (Copper) did not provide enough moisture and color deposit that you expected. We have sent an email to your inbox to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value you as a client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Patsy
5 June 2025
Results unproven
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Patsy
5 June 2025
I haven’t found this product to give noticeable results, could be because my blonde highlights are not blonde they are auburn, I will try to leave both on longer and see if that helps.
Patsy - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Helen S.
21 May 2025
Didn’t work
Reviewed Colour: Purple
POSTED BY:
Helen S.
21 May 2025
Unfortunately I did not notice any difference to my hair so not worth the money in my opinion. Could do with sending gloves with it as you do with the colour kit as it’s very messy to use without them.
Hi Helen! Thanks for your honest feedback — we’re sorry to hear it didn’t meet your expectations. That’s a great point about the gloves; we’ll definitely pass that along to the team. If you ever decide to give it another try, we’d be happy to help tailor it more to your needs!
POSTED BY:
Kim S.
20 May 2025
Platinum to a color
Reviewed Colour: Golden
POSTED BY:
Kim S.
20 May 2025
I understand going from platinum to light brown is a process. This first 2-step phase was required.
Hello Kim,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Gabriella
26 April 2025
Too liquid
Reviewed Colour: Red
POSTED BY:
Gabriella
26 April 2025
Very bright and good for a colour refreshing, but i think is too liquid and u have to use gloves
Hi Gabriela! We are sorry to hear the Tint Rinse didn't meet your expectations. Please check your emails, we got back to you to help you further.
POSTED BY:
Rocio B.
23 April 2025
This rinse made my hair frizzy
Reviewed Colour: Dark Brunette
POSTED BY:
Rocio B.
23 April 2025
It didn’t do what it says it does. My hair was frizzy, dry and color didn’t improve. I was looking forward for this product to work, since my ends start getting dry after 2 weeks and hair color start losing its shine. Also, can’t find instructions on how to apply. It doesn’t say what amount to apply, it’s supposed to be a rinse but it’s foamy like a shampoo would be. It left my hair worse than what it was. I forgot to cancel it after my first bottle so I received a second one that I won’t use. At least for me, it didn’t work.
Hello Rocio,
We're truly sorry that our Tint Rinse (Dark Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Claire I.
6 April 2025
Didn’t use
Reviewed Colour: Golden Mahogany
POSTED BY:
Claire I.
6 April 2025
Was so disappointed in custom colour I didn’t bother with this
Hello Vanessa,
We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca Y.
10 March 2025
ORANGE
Reviewed Colour: Copper
POSTED BY:
Rebecca Y.
10 March 2025
This will turn your hair, especially your roots, bright orange. The color you apply after it doesn't take out all of the orange. Do not recommend unless you want red-orange tones. I asked for light brown hair, I don’t know why red-orange would EVER be recommended as a color fill for light brown. I wish I had followed my gut instead of “trusting the process,” because this color couldn’t be further from what I wanted. I like almost every color on my hair. You all happened to find the one color I cannot stand. What a waste!
Jennifer - We're truly sorry that our Tint Rinse (red) did not provide the result that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Rebecca G.
25 February 2025
messy
Reviewed Colour: Red Neutraliser
POSTED BY:
Rebecca G.
25 February 2025
I think this is messy to use and didn't really add much to my color.
Rebecca - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kim T.
22 February 2025
Not for highlights
Reviewed Colour: Red
POSTED BY:
Kim T.
22 February 2025
This product was recommended to me however it turned my highlights red! Not sure why they were recommended to me. Perhaps I misunderstood.
Kim- We're truly sorry that the Tint Rinse was not what you expected. We have reached out to you via email. Keep an eye on your inbox for more details.
Hello Susan,
We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Debra J.
7 February 2025
Never used product
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Debra J.
7 February 2025
Salon does not have an area on their website for unordered returns. Very disappointing
Hello Debra,
Thank you for reaching out! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Deb A.
3 February 2025
Tint rinse
Reviewed Colour: Golden
POSTED BY:
Deb A.
3 February 2025
Messy and stains everything it touches. Have to really scrub bathtub to get color off
Deb - We’re truly sorry that the item did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa K.
1 February 2025
Too burgundy
Reviewed Colour: Light Brunette
POSTED BY:
Lisa K.
1 February 2025
I found this gave my hair an artificial burgundy shein. Not for me.
Lisa - We're truly sorry that the Tint Rinse didn't work like you expected. We have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Alana F.
30 January 2025
No product
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Alana F.
30 January 2025
I have never received a shipment. What has happened? Do you actually have products?
Alana - We are so sorry to hear that! We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details.
POSTED BY:
Meleah R.
21 January 2025
A waste of money
Reviewed Colour: Golden Mahogany
POSTED BY:
Meleah R.
21 January 2025
I didn't like this at all. It didn't brighten existing color nor blend grey either.
We’re truly sorry that our product did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Sherryl F.
5 January 2025
Not for me
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Sherryl F.
5 January 2025
The tint rinse made my mids and ends grayish purple( my hair has been lt blonde for 30years I wanted to go a little darker ( golden blonde). My roots ate golden with grey showing and ends grayish purple... they've had 3 tries to fix it. They didn't bother on this shipment, so I'm canceling my esalon autoship, very didpleased...
Sherryl - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern via email. Please let us know if there is anything else we can do to help!
Bernadette - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email so, keep an eye on your inbox for more details.
POSTED BY:
Madeline D.
12 December 2024
Okay
Reviewed Colour: Golden Mahogany
POSTED BY:
Madeline D.
12 December 2024
They had me use this before my actual color to give my hair a good base I guess? My hair came out super splotchy. If you like dimension in your hair, it's probably not the way to go. Unless you like your hair being all the same color without highlights/lowlights. It would probably work better on dark hair.
Madeline - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Gloria M.
5 December 2024
Did not work for me at all.
Reviewed Colour: Golden
POSTED BY:
Gloria M.
5 December 2024
My hair is a light black, and the dye or this additive did not work.
Hello Gloria,
We're truly sorry that our Tint Rinse (Golden) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Lori S.
3 December 2024
Adds shine but doesn’t add any color
Reviewed Colour: Golden Mahogany
POSTED BY:
Lori S.
3 December 2024
I ordered this to use on my roots in between (temporary) tints at the salon. The tint my stylist used (a similar golden mahogany) lasted for about 2 months. This tint didn’t cover grays or my natural color at all for any amount of time. I even tried it a second time and left it on for much longer. My hair was shiny afterwards and looked healthier, but the whole point was to color my hair. It had the right label and looked like the same color coming out of the package. It was really watery, though? Did I get a defective product?
Lori - We're truly sorry that our Tint Rinse did not provide the results that you expected. We have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Tetiana K.
1 December 2024
The shade is different from the actual colour of the tint
Reviewed Colour: Red
POSTED BY:
Tetiana K.
1 December 2024
After the unsuccessful dyeing, I applied the provided tint. While the color of the tint seemed promising, the result was disappointing—definitely pinkish, not orange as expected.
Tetiana - We're truly sorry that our Tint Rinse (Red) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Freya R.
30 November 2024
Didn’t see a difference
Reviewed Colour: Copper
POSTED BY:
Freya R.
30 November 2024
I have natural copper hair, and I’ve colored my hair auburn. When I used the copper I didn’t see a difference - maybe it’s because I have natural undertones of copper. Also note that it is a shampoo, and not a hairmask.
Sheryl - We're truly sorry that our Tint Rinse was not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details.
POSTED BY:
MARILYNN C. S.
5 November 2024
Please dilute!
Reviewed Colour: Golden
POSTED BY:
MARILYNN C. S.
5 November 2024
It would be great if you keep off the very ends of hair!
Marilynn - We’re truly sorry that our Tint Rinse (Golden) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTED BY:
Lisa S.
29 October 2024
Leaves my hair feeling stiff and a little dry
Reviewed Colour: Copper
POSTED BY:
Lisa S.
29 October 2024
I like the color deposit, but I don’t like how my hair feels after using the tint rinse. I do follow the directions on the tube and even leave my conditioner in for a couple of extra minutes, but the stiff feel of my hair after is not worth it. I think a more conditioning tint rinse would be great.
Lisa - We're truly sorry that our Tint Rinse (Copper) did not provide the end result that you expected. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Ronnie - We're truly sorry that our Tint Rinse (Red Neutralizer) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
Jane - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Nicole T.
14 October 2024
Didn't make much of a difference on orange tones
Reviewed Colour: Blonde Neutraliser
POSTED BY:
Nicole T.
14 October 2024
I wish I could get a blue tint rather than purple. I struggled with very orange tones and the purple did not make a difference at all
Nicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Pam P.
11 October 2024
Not received
Reviewed Colour: Soft Red Neutraliser
POSTED BY:
Pam P.
11 October 2024
I never received this product..J was rold it would be sent but o received 2 of the blonde neutralizers
Pam - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Melinda P.
9 October 2024
Awful
Reviewed Colour: Golden
POSTED BY:
Melinda P.
9 October 2024
Turned my hair orange. Save your time and money. I also had to purchase Ooops to fix their mistakes with zero help from them.
Melinda - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
Allison S.
2 October 2024
Too Brassy
Reviewed Colour: Copper
POSTED BY:
Allison S.
2 October 2024
The rinse did what it was supposed to do but, it was too orange for me. I gave it to someone with darker hair and she loved it.
Allison - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Danielle B.
27 September 2024
Doesn’t do much…
Reviewed Colour: Copper
POSTED BY:
Danielle B.
27 September 2024
The colour is beautiful when I pour it into my hands, but it doesn’t add much depth to my hair. It’s also a very thin, watery, runny consistency - so it’s difficult to use. I’m quite surprised at all of the 5 star reviews to be honest. I keep using it in the hope it’ll grown on me but don’t think I’ll be buying it again.
Hi Claire! We are sorry to hear the Tint Rinse didn't work for you. Please check your emails, we got back to you to help you further.
POSTED BY:
Kari A.
21 September 2024
No difference
Reviewed Colour: Light Brunette
POSTED BY:
Kari A.
21 September 2024
I tried leaving this in double the amount of time, triple the amount of time and then quadruple the amount of time and saw no difference anywhere in my hair.
Kari - We're truly sorry that our Tint Rinse is not what you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Miroslava H.
17 September 2024
dry and tangle
Reviewed Colour: Dark Brunette
POSTED BY:
Miroslava H.
17 September 2024
My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run.
Miroslava - Thank you for sharing your feedback. We're truly sorry that our Tint Rinse did not provide the results that you expected. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTED BY:
Miroslava H.
17 September 2024
made my hair dry
Reviewed Colour: Red Neutraliser
POSTED BY:
Miroslava H.
17 September 2024
My hair was so tangle and dry that i just couldn't continue using it see if it had any benefit in the long run.
Miroslava - We’re truly sorry that our Tint Rinse did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
HI Taheda! We are sorry to hear your color did nothing to your hair. Please check your emails, we got back to you to help you further.
POSTED BY:
Kimberly G.
11 September 2024
Not sure why you sent me this
Reviewed Colour: Golden
POSTED BY:
Kimberly G.
11 September 2024
I started off with this. I’ve never been given this before. It certainly didn’t help when I called because my hair is now black/brown/gray. So much for my natural blonde hair. My husband was laughing. I was crying on the phone since I have to go to court on Tuesday. I cannot leave my home. What good did this do when I was told on the phone the color must’ve been off. It didn’t help you adjusted it from a 7 to a 10.
Kimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
POSTED BY:
sally K.
29 August 2024
Formula changed?
Reviewed Colour: Copper
POSTED BY:
sally K.
29 August 2024
Not getting the same result as I did previously. NOT GOOD! No way to contact company to return
Sally - We're truly sorry that our Tint Rinse (Copper) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Allison F.
29 August 2024
Not too sure
Reviewed Colour: Golden Mahogany
POSTED BY:
Allison F.
29 August 2024
I want to love this product but I'm just not too sure it works for me. I probably won't buy this item again.
Allison - We're truly sorry that our Tint Rinse did not work out. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Cindy F.
29 August 2024
Not a good product
Reviewed Colour: Light Brunette
POSTED BY:
Cindy F.
29 August 2024
Wasn’t happy with this product
I would’ve loved to give this a good review, but it just isn’t good
Hello cindy,
We're truly sorry that our Tint Rinse (Light Brunette) did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Kate E.
26 August 2024
Meh
Reviewed Colour: Copper
POSTED BY:
Kate E.
26 August 2024
This provides a weird highlight that doesn’t appear natural and is very messy. Not my favorite.
Kate- We're truly sorry that our Tint Rinse did not work out how you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTED BY:
Catherine S.
24 August 2024
The worst
Reviewed Colour: Light Brunette
POSTED BY:
Catherine S.
24 August 2024
Don’t use this product. Wrecked my hair. No benefit in terms of color. Just made my hair damaged, frizzy and dry. Gotta get a short haircut. And I did carefully follow the directions.
Catherine - We're truly sorry that our Tint Rinse did not work out for you. We have reached out to you via email. Keep an eye on your inbox for more details.
POSTED BY:
Susan V.
27 July 2024
Not My Favorite
Reviewed Colour: Golden Mahogany
POSTED BY:
Susan V.
27 July 2024
I didn’t really notice any difference when using the product.
Hello Susan,
We’re truly sorry that our Tint Rinse (Golden Mahogany) did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
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